IT is perhaps the most important part of your business. It handles your operations, customer services, payroll, and even marketing.

Yet many businesses keep their IT services in-house. They think they’ll save money or have a more bespoke experience.

The global managed IT services market is predicted to be worth $309.4 billion by 2025. There’s a reason it’s expanding so quickly. Outsourcing IT support solves many problems and offers plenty of benefits.

Read on to learn four of the benefits of outsourced IT support services. 

1. Enjoy IT Flexibility

With in-house departments, your business can’t always be as flexible as you might like.

If you need more server space, you need to buy a server rack and add it to your network. This takes time and money to arrange. You also need the available staff who have the experience to do this.

Outsourced IT support handle these issues for you. They’ll manage your IT needs so you always have the right solution for you.

You also get the extra benefit that their staff is up-to-date with IT trends and solutions.

2. Access Specialists With Outsourced IT Support Services

Following that first point, using outsourced IT services gets you access to a range of specialists. They can handle hardware issues, malware threats, and software problems.

That means you get valuable experience in a specific area, instead of having one or two general IT staff struggle to resolve a problem.

Outsourced support specialists can fix issues and prevent them from happening again. They’ll also restore your system to get you operational again.

Empist is a great example of managed IT services in Chicago.

3. Cut Your IT Costs

Don’t make the assumption that outsourcing will cost more than doing things in-house. When it comes to IT, the opposite is true.

IT outsourcing companies already have all the hardware and software you need. You simply pay to use them, rather than making those investments yourself.

You’ll also cut your training costs since the IT support company handles training for its staff. Use the money you’ll save to hire more staff to work in your business, not on it. This will help boost your bottom line.

An extra benefit is being able to plan your finances every month. Instead of changing in-house IT costs, you only pay a single flat rate every month for outsourced support.

4. Get Continual Monitoring

Even the best in-house IT team won’t be on the premises all the time. So what happens if your server goes down at 3 am on a Sunday?

No one may know about the issue until Monday morning. By that point, who knows how much time will be lost in restoring the system?

By contrast, IT outsourcing services continually track your systems. They’ll pinpoint any potential issues and fix them early. This stops larger problems from happening.

With less downtime, your business can focus on what it does best.

Boost Your Business

Outsourced IT support services provide access to specialist support for a flat monthly rate. Even better, that support happens 24/7, giving you peace of mind that your business is protected.

That leaves you free to focus on what you do best.

Check out our technology articles for more tech advice.

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Last Update: May 3, 2021