Studies have shown that a good manager can make business two times more productive than a bad one.
That’s a huge difference in return on investment.
Fortunately, whether you’re looking to evaluate a potential hire or want to compare your own leadership abilities, there are traits that mark a good manager.
Read on to learn what makes a good manager.
Always Looking to Improve
One of the best traits of a good manager is that they’re always looking for ways to improve business. They recognize that stagnation is more than staying the same, it’s getting left behind.
That’s why a good manager searches out new ways to streamline company processes and better employee workflow.
They don’t just spot the opportunities, they act on them.
They’re Open to Criticism
You don’t get very far in the business world without being open to criticism.
Thus, many great managers have an open-door policy. They encourage their employees to come to them with their ideas and complaints.
Not only does criticism open a manager’s eyes to new ways to improve, but it makes employees feel heard. Essential to a happy workplace is listening to your employees and acting on what they say.
They Genuinely Care
Good managers tend to care about their places of work and their employees. Passion drives successful managers and inspires their team.
Even so, 75% of people in the workforce claim that their boss is the most stressful part of their job. Many would take a new boss over a pay raise.
Managers who show that they care, create happy workers, and happy workers are more productive.
Managers are able to lead more effectively when their employees trust them.
How does a manager go about gaining their employees’ trust?
Trusted managers never lie to their workers. They aim to be honest and straightforward at all times. This includes not going back on their word and or making excuses.
In addition, they make sure to inform their team of changes and expectations in advance.
They Don’t Play Favorites
Every member of a team plays a valuable role, and they should feel that way.
By treating everyone as valued equals, you motivate your team and prevent work conflicts that can harm productivity.
They Provide Feedback Often
Feedback is what leads to the growth of the company and its workers.
Great managers know how to give constructive feedback in a way that allows employees to improve themselves and gives them and their work a sense of importance.
A good manager also knows that appreciating employees for their good work is what motivates them to keep it up.
They Don’t Play King
One of the best tips on how to be a good manager is to involve yourself in the work.
Bad managers think of themselves as kings above the work of their employees. They give out instructions and are never heard from again.
A good manager is willing to step to the front lines and work among their employees. This not only improves how their workers view them, but it teaches them about their team and how they work.
They Are Reflective
What makes a good manager varies a bit from team to team and worker to worker. All people are different, and all people require different types of leadership.
A good leader knows this and uses this knowledge to reflect on their own practices. They keep in mind what managerial practices have and haven’t worked for their team and adjust accordingly.
As a result, they continually grow as a leader.
They Strive for Results
One of the qualities of a good manager is always striving for better results. In the end, the results are what keep a company thriving.
The best way to obtain good results is to set goals. Goals allow a manager to set goal-specific strategies and tactics. They allow them to see if enough progress is being made or if a change is in order.
You can actually take a competency test online to evaluate yourself or candidates on traits like this one.
Have a Work Hard and Play Hard Mentality
Employee satisfaction is essential to their productivity and quality of work. As a result, a good manager knows the importance of bringing a little play into the work environment.
Often times this means holding celebrations to celebrate team successes and occasionally reworking activities to make them a little more fun.
Making these small changes will also lessen the percentage of employees that leave your company over time.
They Are Mediators
Without fail, there’s bound to be some sort of employee conflict eventually.
Whether small or big, a good manager is adept at figuring out when there’s conflict in the office. If they have an open-door policy as discussed prior, then their employees will hopefully come to them.
It’s up to the manager to become a mediator in the midst of conflict and find a way to peacefully resolve the issue. A good manager can listen to each of the employees, navigate to a solution or compromise, and enforce the rules when necessary.
They’re Good With Pressure
Good managers are good with pressure.
When it comes down to it, the failures of their employees fall on them. Often times, failures, deadlines, and managing clients can be extremely stressful.
This is why being able to cope with high-stake or high-stress scenarios is one of the best traits a manager can have.
Knowing What Makes a Good Manager
Knowing what makes a good manager is essential to hiring one and becoming one yourself.
Playing manager may seem easy, but they have many roles to fill.
Some traits of a good manager include being innovative, open to criticism, passionate, trustworthy, treating employees as equals, providing feedback, being at the front lines, being results-driven, celebrating successes, mediating conflict, good with pressure, and always working to improve themselves.
If you’re a manager or own a business, be sure to stay up to date with our blog for all of your business news and advice.